Having problems doing a system update on your 3DS? Here’s the solution!

“An error has occurred. Unable to update. The system will now be restarted.”

This message keeps popping up on my 3DS, despite getting a message on Sunday saying a system update, including an OK Go 3D video, is now available.

Checking the Nintendo support forums, it doesn’t seem like there’s a solution yet. Anyone else having this problem? Were you able to resolve it?

Solution found!  I fixed my 3DS using Nintendo’s instructions found here:


Click on System Menu Updates” and then “Error Message: An Error Occurred. Unable to Update

I was able to restore my 3DS back to automatically obtain an IP after the update and it was able to check for updates again with no errors.